Online account opening takes just 2 minutes to complete the information form. Please visit our official website, click on "Electronic Trading", then select "Open a Live Account". Fill in the required information and agree to the terms of the Client Agreement. Upon completion, you will receive your Client Portal account and password. You may then log in to the Client Portal at any time, click on "Fund Management", and follow the on-screen instructions to complete the funding process.

When opening an account, you will need to submit a clear photo or scanned copy of both sides of your ID card and the front side of your withdrawal bank card for binding purposes. Please visit our official website, click on "Electronic Trading", then select "Open a Live Account" and follow the prompts to upload the required documents.

Yes. When completing the online account opening process, you must first read and accept the Client Agreement before proceeding. The electronic agreement has the same legal validity as a written version. Please visit our official website, click on "Electronic Trading", then select "Open a Live Account". With all documents ready, the entire process takes approximately 15 minutes, and you may start trading immediately after registration.

Yes. Online account opening takes just 2 minutes to complete the information form. Please visit our official website, click on "Electronic Trading", then select "Open a Live Account". Fill in the required information and agree to the terms of the Client Agreement. Upon completion, you will receive your Client Portal account and password. You may then log in to the Client Portal at any time, click on "Fund Management", and follow the on-screen instructions to complete the funding process.

No. Both demo and live accounts use the same trading platform with identical operating procedures. To switch accounts, simply enter the corresponding account number and password in the login window. For the server selection, choose "SinoSound-Demo" for demo accounts and "SinoSound-Live" for live accounts, then click login.

Please visit our official website, click on "Electronic Trading", then select "Open a Demo Account". Fill in the required information to receive a free demo account with USD 100,000 in virtual funds. Upon successful registration, your account details will be sent to the email address you provided. Please check your inbox, click on the MT4 trading platform link in the email to download the software, install it, and log in to start trading.

Our company does not accept account openings from U.S. corporations. You must confirm that you are not a U.S. citizen or resident and do not hold any U.S. person identifiers to successfully open an account. Please carefully review U.S. laws and regulations to ensure compliance with all applicable requirements before proceeding with your account opening.

No. Each client may hold only one live trading account. We appreciate your understanding

Demo accounts are permanently valid by default but will be automatically closed after 30 days of inactivity. You may reapply at any time if virtual funds are insufficient.

Use different servers: Demo – "SinoSound-Demo"; Live – "SinoSound-Live". On mobile, open MT4, select "Login to an existing account", search "SinoSound", choose the correct server, then enter your account and password.

No. Opening a SinoSound live account is completely free – all funds are used for trading with no extra charges.

No. Opening a SinoSound live account has no minimum threshold – all funds are used for trading with no extra charges.

Gold: 0.1 lot (10 oz), margin 2%. At $3,000/oz, min margin = $600.
Silver: 0.01 lot (50 oz), margin 2%. At $30/oz, min margin = $30.

1 lot Gold = 100 oz; 1 lot Silver = 5,000 oz. Margin = 2% of contract value for both.

1 lot Gold margin = Bid Price × 100 × 2%
1 lot Silver margin = Bid Price × 5,000 × 2%

Margin (also called performance bond) is 2% of the full contract value (Price × Contract Size).

Yes, but only 25% of the net margin.
Example: Buy 1 lot Gold at $3,000 and sell 1 lot at $3,050 → hedged margin = ($3,000+$3,050) × 100 × 2% × 25% = $3,025.

No. SinoSound guarantees market orders are executed at the quoted price – no slippage, no trading restrictions, and instant fills for scalping.

Profit when the price moves in your trade direction. Close at any time or use take-profit orders to lock gains.

SinoSound prioritizes client interests with the best execution strategy:

1.Normal market: Orders fill at the set price if liquidity allows.
2.Volatile market: Orders fill at the next available price after trigger, which may differ from the set price – potentially resulting in higher gains or losses.
We offer two protection plans:
Maximized Gain: Large orders can retain full profit potential.
Minimized Loss: In case of gaps causing losses, we ensure losses are limited to account balance only, reducing risk to the minimum.

Minimum: Gold 0.1 lot, Silver 0.01 lot. Maximum per order: 20 lots. You can place multiple orders to exceed 20 lots.

Under normal conditions, stop-out triggers at margin level below 30%. In extreme volatility, price jumps may skip the stop-out level, resulting in a negative balance. Typically, we do not recover negative amounts – your balance resets to zero when you resume trading.

Leverage is the ratio of contract value to margin. Our margin is 2% of contract value, giving 50:1 leverage for both Gold and Silver.

No. EAs are not supported. However, our platform offers a full suite of technical indicators and drawing tools for manual analysis.

Trade codes are available upon request with an administrative fee, issued on the closing day:
1 lot Gold (100 oz): $4 per round-turn
0.1 lot Gold (10 oz): $2 per round-turn

Apply on the trade date; codes are provided the next day and valid for 30 days for verification on the Hong Kong Gold Exchange website.

Yes, all trading is in US dollars.

For 1 lot Gold: each $0['01'] move = $1 profit/loss; each $1 move = $100. For Silver, the same logic applies to its contract size (5,000 oz).

Yes. We offer the MT4 platform – the world’s most widely used trading terminal. It provides real-time quotes, 18 drawing tools, 9 timeframes, 30+ indicators. Demo and live accounts operate identically; try the demo first.

No. By default, pending orders are valid until the end of the current week. They are auto-cancelled before weekly or holiday market close. You can reset after re-opening or modify/delete during trading hours.

Our Client Agreement prohibits arbitrage-style trading. Most clients trade normally, so we do not have specific abnormal trading rules. Please refer to the agreement and trade according to market conditions and your own needs.

To protect clients during volatile periods (e.g., NFP, FOMC), we apply special measures:
1. 2.5 hours before release: no new stop-entry orders can be placed; any existing stop-entry orders are auto-cancelled.
2. Limit-entry orders remain unaffected (add/modify/cancel allowed), with minimum distance: Gold $10 from current price, Silver $0['40'].
3. 30 minutes after release: all pending order settings return to normal.

Yes. During the 2.5-hour window before/after major releases (e.g., NFP, FOMC), stop-loss and take-profit levels on existing positions can be added, modified, or cancelled without restriction. Minimum distance from current price: Gold $10, Silver $0['40'].

Our A+NDD platform routes orders directly to international banks. Rapid price gaps may occur during news events, and orders fill at the nearest available price. To protect client interests and reduce volatility risk, stop-entry orders are not accepted during this period. Limit-entry orders and existing position SL/TP remain unaffected.

No. EAs are not supported per company policy. Our platform offers a wide range of technical indicators and drawing tools for manual market analysis.

A+NDD (Authenticated No Dealing Desk) is a model pioneered by SinoSound. All client contracts are executed directly with major international banks. Client funds are held in segregated custody accounts under the company's name, with independent verification by a renowned external accounting firm to ensure full protection.

We are neither. SinoSound operates the A+NDD model, routing all client contracts directly to top global banks including Deutsche Bank, UBS, and JPMorgan. Client funds are held in segregated custody accounts, independently verified by external auditors with regular asset reports – ensuring full transparency and protection.

No. Both rates are provided daily by our third-party payment provider around 10:00 AM, and there is a spread between them.

Client funds are held in segregated custody accounts under the company's name, independently verified by external auditors with regular asset reports. Your funds are fully protected.

Online payments are credited within minutes during trading hours. Bank wire transfers typically take 1-3 business days, subject to bank processing.

All client funds are held in our segregated custody accounts. Deposits are added to your trading account upon confirmation; withdrawals are reviewed and remitted accordingly. All accounts are audited regularly and regulated by the Hong Kong government.

Yes, but the cardholder name must match your trading account name. Third-party deposits are not accepted.

No. Credit cards are not supported. Please use a savings/debit card for deposits.

RMB deposits use the daily third-party provider rate. HKD deposits use a fixed rate of 7.8:1. USD deposits are on a 1:1 basis.

No. Only client-owned bank accounts are accepted.

Generally free, except in these cases:
1. Trading volume (margin used) is less than 30% of last deposit → 6% fee applies.
2. Withdrawal below USD 10 → $2 fee.
3. Withdrawal below RMB 1,000 → RMB 50 fee.
4. Net amount after fees must be at least USD 100 (for USD/HKD withdrawals).

It's depend on bank processing speed. If you apply during bank business hours: as fast as 2 hours.

Yes, self-service online withdrawal is very convenient. Arrival time same as above – fastest 2 hours during banking hours. Outside hours: depends on bank processing.

RMB withdrawals converted at the daily USD/RMB rate from our payment partner. Mainland China clients Withdrawing below RMB 1,000 (RMB 50 fee). You have one withdrawal per day, during SinoSound business hours (09:00-17:00). If you need tochange your withdrawal bank card, contact online customer service.

Yes. We currently support Alipay, WeChat Pay, bank cards, and USDT.

No. Third-party escrow is a mainland China practice.
Our funds are held in segregated custody accounts under the company’s name, with independent verification by a renowned accounting firm – fully protected.

The daily RMB withdrawal rate is provided by our payment partner around 10:00 AM. Check our website for today's Exchange rate.

No. Withdrawals are processed once per day, during SinoSound business hours (09:00-17:00).

It is based on total margin used since the last deposit. If total margin used after last deposit is less than 30% of that deposit, a 6% fee applies on the withdrawal amount.

Once per day, during SinoSound business hours (09:00-17:00).

Self-service via Client Center. Once submitted, the withdrawal cannot be cancelled – thank you for your cooperation.

SinoSound is registered in Hong Kong at Room 811, 8/F, Harbour Crystal Centre, No.100 Granville Road, Tsim Sha Tsui East, Kowloon. Visitors are welcome by appointment.

Incorporated on 12 December 2012, and became AA-class member No. 208 of the Hong Kong Gold Exchange on 7 November 2013.

We specialise in London Gold/Silver electronic trading.

Yes. We are registered with the Hong Kong government (Company No. 1838406) and hold AA-class membership (No. 208) of the Hong Kong Gold Exchange. Our A+NDD model is independently verified by a renowned accounting firm. Clients may also purchase trade codes to verify each transaction on the exchange’s official website – ensuring full transparency and fairness.

Account opening requires submission of your ID and withdrawal bank card. Withdrawals are only accepted in your own name. All client data is encrypted and strictly confidential; staff are bound by non-disclosure agreements. We recommend keeping your login credentials secure and changing passwords regularly.

Visit the Hong Kong Companies Registry at http://www.icris.crg.gov.hk/csci. Select "Non-registered user", choose language, then go to "Search – Company Name". Enter "Sino Sound Holdings Limited" (English) or "漢聲集團" (Chinese) to check.

Yes. Our expert team offers daily analysis and market commentary on our website for your reference.

Go to the Hong Kong Gold Exchange official site: https://hkxg.com.hk. Select "Members" > "Member List", enter "208" in the search box to find our valid membership information.

SinoSound is incorporated in Hong Kong and operates under Hong Kong law. We are a recognised electronic trading member of the Hong Kong Gold Exchange (Member No. 208), strictly complying with all requirements set by both the Hong Kong government and the Exchange.

We offer London Gold/Silver electronic trading with our pioneering A+NDD trading model. You may engage in short-term trading allowed with no restrictions around NFP/data releases. Each order is routed directly to market liquidity providers. SinoSound has 24/7 client support via online chat and phone.

No. We do not offer trade guidance to maintain our neutrality as an electronic trading operator and avoid influencing client sentiment. We recommend referring to our expert analysis and website updates to help identify investment opportunities.

Long positions: 2.5% p.a. / Short positions: 0.5% p.a.
Actual fee depends on lots, open price, and direction.
Example: Buy 1 lot Gold at $3,000, overnight 1 day:
$3,000 × 100 oz × 1 lot × 2.5% × (1/360) = $20['83']

Gold standard spread = $0['50']/oz; Silver = $0['05']/oz.
A buy order breaks even when price rises by 0.50 (Gold) or 0.05 (Silver) per ounce.

Commission is the trading fee. For Gold/Silver trading with SinoSound, commission is $50 per lot.

No. Spread is charged at entry only, no additional fee at exit.

Normally based on benchmark rates. In volatile markets or low liquidity, spreads may be adjusted to reflect actual market conditions.

The standard spread for London Silver is $0['05']/oz. A buy order breaks even when the price rises by $0['05']/oz.

We offer only London Silver. 1 lot = 5,000 oz, and the standard spreadn for London Silver is $0['05']. If you buy 1 lot of London Silver, a $1/oz increase yields $5,000 profit.

Open a live account with us. Minimum trade: 0.01 lot (50 oz), margin = 2% of contract value. For example, at $30/oz, min margin = $30.

Margin = 2% of contract value. At $30/oz, 1 lot margin = $30 × 5,000 × 2% = $3,000. (Formula: Price × 5,000 oz × 2% × lots.)